Caz Event Manager Pro includes a dedicated CEM Staff role for people who need to help manage events without requiring full WordPress administrator access.
This is particularly useful for event-day staff who need to work with attendees, check-ins and event information but should not have access to unrelated website administration.
The staff-management system separates:
Website Administration
from:
Event Operations
What Is CEM Staff?
CEM Staff is a dedicated WordPress user role provided by Caz Event Manager Pro.
The role is designed for people who need to assist with the practical operation of events.
For example:
- Workshop staff
- Event assistants
- Check-in staff
- Front-of-house staff
- Event-day volunteers
- Staff responsible for attendee management
A staff member does not need to be given full WordPress Administrator access simply to help run an event.
Creating a Staff Account
To create a staff account, go to:
WordPress → Users → Add New
Create the user’s WordPress account in the normal way.
Enter the required:
- Username
- Email address
- Password
- Name
Under the user’s role, select:
CEM Staff
Save the new user.
The staff member can then use their WordPress login to access the Caz Event Manager staff functions available to their account.
Why Use a Separate Staff Role?
Giving every event worker Administrator access creates unnecessary risk.
An Administrator can potentially change:
- WordPress settings
- Plugins
- Themes
- Users
- WooCommerce configuration
- Website content
Most event staff do not need any of those permissions.
The CEM Staff role provides a more appropriate approach for event operations.
The principle is simple:
Give staff access to the tools they need to run the event, rather than access to the entire website.
Staff and the Mobile Dashboard
CEM Staff access is particularly useful with the Caz Event Manager mobile interface.
A staff member can use a phone or tablet during an event to perform operational tasks.
Typical activities include:
- Viewing event information
- Viewing attendees
- Checking attendees in
- Using QR-code check-in
- Looking up bookings
- Monitoring attendance
This means staff can work at the event entrance or around the venue without needing access to the main WordPress administration environment.
Staff and QR Check-In
A common use for CEM Staff is event-day check-in.
For example:
Event organiser
Manages the event and overall administration.
Check-in staff
Use the mobile interface and QR scanner.
Attendees
Present their event tickets.
The staff member scans the QR code and records the attendee’s arrival.
This provides a simple division of responsibilities.
Staff and Attendee Management
CEM Staff can be used as part of the attendee-management workflow.
Staff working at an event may need to:
- Locate an attendee.
- Confirm a booking.
- Check an attendee in.
- Correct a check-in.
- Review attendance information.
The exact functions available to the staff account are controlled by the permissions provided by Caz Event Manager.
Staff Do Not Need WooCommerce Administration
Event staff do not need to manage the underlying WooCommerce store simply to check attendees in.
WooCommerce remains responsible for the customer’s transaction.
Caz Event Manager provides the event-management layer used by staff.
The relationship is:
WooCommerce
Handles the purchase.
↓
Caz Event Manager
Handles the event.
↓
CEM Staff
Handle event-day operations.
Creating Staff Before an Event
It is recommended to create staff accounts before the event rather than attempting to configure access while customers are arriving.
A good preparation process is:
1. Create the staff account
↓
2. Assign CEM Staff
↓
3. Confirm the staff member can log in
↓
4. Confirm access to the event-management interface
↓
5. Test the mobile interface
↓
6. Test QR scanning
↓
7. Confirm the staff member understands the check-in process
This reduces the chance of access problems on event day.
Testing Staff Access
Before an event, have the staff member log in using their own account.
Check that they can access the required Caz Event Manager functions.
Test:
- Mobile dashboard
- Event information
- Attendee list
- QR scanner
- Manual check-in
- Check-in correction where appropriate
Do not wait until the first customer arrives to discover that a staff account cannot access the required function.
Staff Accounts and Security
Each staff member should have their own WordPress user account.
Avoid sharing one administrator username and password between multiple people.
Individual accounts provide better control over who has access to the event-management system.
When a staff member no longer needs access, their account can be disabled or their role can be changed by a WordPress administrator.
Staff Access for Temporary Events
CEM Staff is particularly useful when an event uses temporary workers or assistants.
For example, a workshop organiser may create accounts for:
- A receptionist
- A door attendant
- A workshop assistant
- A QR check-in operator
Those staff members can then use the event-management system without being given the keys to the entire WordPress website.
Event Organiser vs Event Staff
A useful operational distinction is:
Event Organiser
Responsible for:
- Creating events
- Configuring events
- Setting capacity
- Managing event settings
- Reviewing bookings
- Managing the website
Event Staff
Responsible primarily for:
- Event-day operations
- Attendee lookup
- QR check-in
- Manual check-in
- Attendance handling
This allows the organiser to retain control over the website while delegating practical event duties.
Staff and Event Security
Event staff should only be given access to the functions they require.
Do not use Administrator accounts for routine event check-in unless the person genuinely requires Administrator privileges for other responsibilities.
The CEM Staff role provides a safer starting point for event operations.
Removing Staff Access
When a staff member no longer needs access to Caz Event Manager, a WordPress administrator can manage their user account.
Depending on the circumstances, the administrator can:
- Change the user’s role.
- Disable the account.
- Remove the user.
- Change the user’s access as part of normal WordPress user management.
This is particularly important when temporary event staff are given access.
Staff Management Checklist
Before creating staff
- Decide which people need event-management access.
- Determine what each person needs to do.
- Avoid giving unnecessary Administrator access.
Creating staff
- Create individual WordPress user accounts.
- Assign the CEM Staff role.
- Confirm login details.
- Test access.
Before the event
- Test the mobile interface.
- Confirm event access.
- Test attendee lookup.
- Test QR scanning.
- Confirm manual check-in procedures.
- Make sure staff know who to contact if there is a problem.
After the event
- Review staff access.
- Remove or change access for temporary staff who no longer require it.
Recommended Staff Structure
For a typical workshop or small event, a simple structure may be enough:
Event Organiser
Full event administration.
↓
CEM Staff
Event-day operation.
↓
Attendees
Customers attending the event.
For a larger event, several CEM Staff accounts can be created so that multiple people can work on event operations.
Staff Management and the Mobile Workflow
Caz Event Manager’s staff workflow is particularly effective when combined with the mobile interface.
The complete process is:
Create Staff Account
↓
Assign CEM Staff Role
↓
Staff Login
↓
Open Mobile Event Interface
↓
Select Event
↓
View Attendees
↓
Scan QR Tickets
↓
Check Attendees In
↓
Monitor Attendance
This gives staff a focused set of tools for managing customers on event day.
Summary
Caz Event Manager Pro’s CEM Staff role provides a practical way to delegate event-day responsibilities without giving every event worker full WordPress Administrator access.
Staff can use the Caz Event Manager interface, particularly on mobile devices, to help manage attendees and event check-in.
This makes the system suitable for businesses that need to involve employees, assistants or temporary event staff in running workshops and events.
The key principle is:
Administrators manage the website and events.
CEM Staff help run the events.